How the car donation process works
Start With the 2-Minute Donation Form or Call Heritage
Begin by completing the quick online donation form through Cascade Car Exchange, or call Heritage for the Blind directly if you prefer to speak with someone. You’ll share basic details such as the vehicle year, make, model, mileage if known, condition, title status, and pickup address. Cars, trucks, vans, SUVs, motorcycles, RVs, and some specialty vehicles may be accepted. You do not need to know the vehicle’s value before starting. This first step is simply to collect enough information so a donation coordinator can confirm eligibility and arrange your free Oregon pickup.
A Coordinator Calls Back Within 1–2 Business Hours
After your form is submitted, a donation coordinator typically calls back within 1–2 business hours during normal operating times. They will confirm your contact information, review the pickup location, answer your questions, and help choose a tow window that works for you. Oregon donors often schedule pickups from homes, apartments, repair shops, storage lots, workplaces, or family properties. If your car is not running, has flat tires, or has been sitting for a while, mention that during the call so the towing provider brings the right equipment.
Get Free Pickup, Often Same-Day or Next Business Day
A licensed tow truck is scheduled to come to your location, with same-day or next-business-day pickup available in most Oregon metro areas, including the Portland metro, Salem-Keizer, Eugene-Springfield, Bend, Medford, and surrounding suburbs. The tow is completely free. Before the driver arrives, remove personal items, gather the Oregon title, have keys ready if available, and make sure the vehicle can be accessed safely. At pickup, you sign the title over as instructed. The driver provides pickup documentation, then takes the vehicle away at no charge.
Your Vehicle Goes to Auction or a Parts Reseller
Once the vehicle is picked up, it is transported to the appropriate resale channel. Many donated vehicles are sent to auction, while others may be directed to a licensed parts reseller depending on age, condition, demand, and marketability. You do not have to repair, clean, smog-check, advertise, meet buyers, or negotiate a sale. The donation program handles the disposition process on behalf of Heritage for the Blind. This is where your unwanted vehicle is converted into proceeds that can support charitable services instead of taking up space in your driveway.
Proceeds Support Heritage for the Blind’s Mission
After the vehicle sells, the net proceeds go to Heritage for the Blind, a recognized 501(c)(3) nonprofit, EIN 58-2164446. Heritage for the Blind uses charitable support to help fund services and resources for people who are blind or visually impaired. The organization also helps connect people with benefit resources, and donors who want to check eligibility for programs such as SSI, LIHEAP, Medicare Extra Help, Section 8, and related assistance can visit nhftb.org/finder. Your Oregon car donation turns an unused vehicle into support for a mission that matters.
Receive Your Tax Receipt by Mail After the Sale
Your tax documentation is mailed after the vehicle sells, which is why the full process typically takes about 2–6 weeks from initial donation to final receipt. If the vehicle sells for more than $500, Heritage for the Blind provides IRS Form 1098-C. If it sells for $500 or less, you receive a written acknowledgment instead. Keep your receipt with your tax records and consult a qualified tax professional about your specific deduction. The donation is still free from start to finish, including the tow, processing, and mailed acknowledgment.
Key facts about car donation
Pickup is free anywhere service is available in Oregon, with no towing or processing cost to the donor.
Most metro-area pickups can be scheduled for the same day or next business day when capacity allows.
Have the title, keys if available, photo ID, and clear vehicle access ready before the tow truck arrives.
Vehicles are generally sold through auction or parts resale, depending on condition and market demand.
Tax receipts are mailed after sale: Form 1098-C over $500, written acknowledgment at $500 or less.
The typical timeline from donation request to tax receipt is about 2–6 weeks.